•Introduction
ØConflict is a likely guest whenever human beings set up forms of organization. It would be difficult to conceive of an on-going organization in which one form of conflict is absent.
ØAligning trade union strategies with conflict resolution skills for union leaders is crucial for effective negotiations, maintaining member solidarity, and achieving positive outcomes in labor disputes.
•The word conflict comes from the Latin word “Fligere” meaning literarily to strike together.
•When two or more people pursue mutually exclusive goals, or whenever one person’s needs strikes or collide with another’s conflict result.
•A struggle over values and claims to scarce status, power and resources in which the aims of the opponents are to neutralize, injure or eliminate their rivals.
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